Order Policies

Order Policies

All orders must be placed within a minimum 24 hour period prior to pickup. Please call us directly to place any orders that are custom or require special instructions.  All Italian Bakery’s Mercato orders are to be picked up in store at our location.  Orders that are to be ready and picked up over the weekend must be placed before Friday at noon of that weekend.

Specific products may vary based on availability and time of year and are subject to change without notice. Please note all prices are subject to change without notice and listed prices do not include GST.

Allergies

When placing an order, we ask that you please list any and all allergies or food intolerances. Though we cannot guarantee we can accommodate all requests, our staff will work with you to come up with substitutions when possible. All substitutions to orders may vary based on availability.

We do produce products in all our departments that may contain all types of nuts, wheat, soy, dairy, eggs, seafood, mustards, sesame and sulphates. Cross contamination is possible and though we do take measures to minimize it, we cannot guarantee that any of our products are safe for consumption for those with these allergies.