Join Our Team

JOIN OUR TEAM

With Italian Bakery’s Mercato grand opening we are hiring in all departments! If you share our passion for the industry, check out the available positions below! We look forward to hearing from you.

Barista

The Barista plays a key role in our energetic team of food and beverage enthusiasts who are driven to provide excellent customer service. You’ll have the opportunity to be part of a fun atmosphere where both customers and employees have a great experience that’s welcoming and engaging.

Duties

A Barista’s responsibilities include, but are not limited to, the following:
  • Make and serve specialty coffee/espresso and tea
  • Speak and interact with both new and regular customers
  • Maintain a clean and sanitized work station
  • Follow health and safety guidelines
  • Adhere to recipes and presentations for food and beverage items
  • Contribute to a positive team environment
  • Providing premier customer service
  • Accepting payment and providing change when appropriate
  • Handling cash and other tenders accurately
  • Must have an attention to detail
  • Able to work evenings, weekends and holidays
  • Assisting in other duties, as assigned
  • Clean service or seating area
  • Serve prepared foods, such as Panini, pastries, salads etc.
  • Set up or restock product displays/coolers

Qualifications

Required: The required qualifications are as follows:
  • 16 years of age or older
  • able to deliver friendly, courteous, prompt customer service
  • able to read, write and perform simple math problems
  • able to interpret, understand and follow instructions and solve problems
  • at least 1+ year in the coffee service industry
  • Detailed-oriented and passionate about product quality
  • Able to use an espresso machine
Preferred: The preferred qualifications are as follows:
  • food preparation experience
  • able to work well with others as a team member
  • previous experience an asset
  • a passion for serving people
  • Product knowledge on espresso coffee

Work Conditions

A Barista’s duties are performed primarily in the Café.  Work includes walking, standing for prolonged periods, and making specialty drinks. Duties also include frequent interaction with customers and associates.

Warehouse / Receiving Clerk

Our Receiving Clerk must receive, inspect and record shipments with raw material or products. You will be responsible for unloading packages and checking their contents to ensure they match the orders. A receiving clerk must have a great eye for detail and basic math skills. They must also have adequate physical strength to unload shipments as well as the clerical skills to update records. The goal is to ensure we receive the correct packages and stock them appropriately.

Duties

  • Collaborate with procurement staff to list expected deliveries
  • Receive shipments and sign paperwork upon receipt
  • Unload packages from incoming delivery trucks
  • Inspect contents to ensure they are undamaged
  • Verify packages according to order and invoices (quantity, quality, etc.)
  • Contact supplier or shipper if a mistake is identified
  • Assume responsibility for returning unsatisfactory shipments or receiving replacements
  • Label deliveries and allocate them to their designated place
  • Ensure invoices and B.O.L are signed off for satisfactory deliveries
  • Maintain accurate records and assist in inventory control
Physical Requirements
  • Ability to lift 40 lbs consistently
  • Long periods of standing and walking
  • Frequent bending and twisting
  • pushing and pulling of heavy carts around the Market and in/out of coolers and freezers
Requirements
  • Proven experience as receiving clerk or similar position
  • Experience in operating forklifts
  • Working knowledge of computer programs for entering data
  • Solid understanding of health and safety regulations
  • Basic math and recording abilities
  • Excellent organizational skills
  • Great communication and interpersonal abilities
  • Keen eye for detail
  • Good physical condition
  • High school diploma

Work Conditions

A receiving/warehouse clerk duties are performed primarily in the loading area with exposure to outside weather conditions at time. Work includes standing, lifting, pulling for prolonged periods, repetitive arm and hand movements, working in walk in coolers and freezers and moving and lifting products, along with continuous interaction with customers, truck drivers and associates.

Cashier Clerk

A cashier plays a key role in our energetic team, you are the last line of defense and must be driven to provide excellent customer service. You’ll have the opportunity to be part of a fun atmosphere where both customers and employees have a great experience that’s welcoming and engaging.

Duties

A Cashier's responsibilities include, but are not limited to, the following:
  • Providing premier customer service, including greeting them and responding to questions
  • Weighing and scanning products
  • Accepting payment and providing change, when appropriate
  • Handling cash and other tenders accurately
  • Bagging products, when necessary
  • Maintaining a neat and clean register area
  • Assisting in other duties, as assigned
  • Counting the float at the beginning and at the end of your shift

Qualifications

Required: The required qualifications are as follows:
  • 16 years of age or older
  • able to deliver friendly, courteous, prompt customer service
  • able to read and do simple math problems
  • able to interpret, understand and follow instructions
  • able to work evenings, weekends and holidays
  • Basic PC knowledge and familiarity with electronic equipment (e.g. cash register, scanners, debit machines etc.)
  • sales skills
Preferred: The preferred qualifications are as follows:
  • able to work well with others as a team member
  • previous experience in a major grocer is an asset
  • a passion for serving people

Work Conditions

A Cashier's duties are performed primarily at the front end of the store with exposure to outside weather conditions at time. Work includes standing at a register for prolonged periods, repetitive arm and hand movements, and moving and lifting products, along with continuous interaction with customers and associates.

Pastry Attendant

Our Pastry Attendants are devoted to ensuring proper presentation of our pastries, cleanliness along with providing a smile and assistance to customers who visit the Bakery department.

DUTIES

What You'll Be Doing:

  • Take and fill customer orders, preparing, portioning and wrapping various pastries
  • Using electrical printers to create appropriate item pricing labels
  • Provide advice to customers regarding available products
  • Assisting customers locate items when required
  • Suggestive selling
  • Serve customers at the counter
  • Ensure work area is clean and orderly
  • Wash and cleaning of baking supplies
  • Able to work evenings, weekends and holidays
Physical Requirements:
  • Ability to lift 20 lbs consistently
  • Long periods of standing and walking
  • Frequent bending and twisting
  • Occasionally pushing and pulling of heavy carts around bakery

QUALIFICATIONS

Education:
  • High School or GED from an accredited school system or program is preferred.
Experience:
  • A minimum of one year experience in a customer focused role; however, we are willing to train the right candidate.
Skills and Abilities:
  • Excellent listening skills and communication skills, both verbal and written
  • Ability to work under pressure, while maintaining a professional image at all times
  • Work independently with little direct supervision
  • Have a well-balanced concern for both task and people
  • Have a genuine concern for needs of customers

Working conditions:

Job requires employee to work a variety of shifts including mornings, days, evenings, weekends and holidays. Employees will be exposed to cold temperatures when accessing our refrigerated areas. Job also requires employee to work with challenging customers and/or situations.

Deli Clerk

Teamwork is the key to success in our Deli, where our associates work together to take orders accurately, prepare quickly, and serve customers with a smile. Deli Clerks are devoted to providing the best customer service and the highest product quality possible. Without them, our store wouldn't be able to provide freshly prepared sandwiches and salads to customers ready to eat a meal. Deli Clerks also help customers with their catering needs.

DUTIES

A Deli Clerk's responsibilities include, but are not limited to, the following:

  • Providing premier customer service, including greeting them and responding to questions
  • Maintaining high standards for product freshness and sanitation
  • Dynamically selling product by providing customers with information needed to make product-related decisions
  • Selecting and packaging products ordered by customers
  • Filling, maintaining and rotating products and displays
  • Preparing special orders and party trays
  • Operating meat and cheese slicers, band saw, cutting tools, scale and other equipment
  • Assisting in other duties, as assigned
  • Able to work evenings, weekends and holidays
  • Able to lift 40lbs
  • Able to work in a fast paced environment

QUALIFICATIONS

Required: The required qualifications are as follows:

  • 16 years of age or older
  • able to deliver friendly, courteous, prompt customer service
  • able to read, write and perform simple math problems
  • able to interpret, understand and follow instructions and solve problems
Preferred: The preferred qualifications are as follows:
  • food preparation experience
  • able to work well with others as a team member
  • previous experience at a major grocer an asset
  • a passion for serving people
  • Product knowledge on imported cheeses and deli meats an asset

WORK CONDITIONS

A Deli Clerk's duties are performed primarily in the Deli department. Work includes walking, standing for prolonged periods, and lifting deli products weighing up to 50 pounds. Duties also include frequent interaction with customers and associates.

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